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Specialist profile 5.2
In development

UX Research & Service Design

This profile covers UX Research & Service Design. Understand the experience from the user's point of view.

Proposed specialty

Proposed scope

Where this profile can contribute.

We haven’t built and tested this specialty yet. You can include it in a brief for a person to scope with you.

Expected deliverables

  • Proposed research plan
  • Service journey map
  • Experience improvement priorities

Bring these inputs

  • User groups
  • Current service journey
  • Observed friction

Related perspectives

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5.1In development

Brand, Design & Growth

Brand Strategy & Positioning

This profile covers Brand Strategy & Positioning. Define a clear audience, promise and point of difference.

Proposed scope

We haven’t built and tested this specialty yet. You can include it in a brief for a person to scope with you.

What to expect
  • Proposed positioning statement
  • Audience and message framework
  • Brand decision criteria

Proposed specialty

5.3In development

Brand, Design & Growth

Interface & Accessibility Design

This profile covers Interface & Accessibility Design. Design digital experiences people can understand and use.

Proposed scope

We haven’t built and tested this specialty yet. You can include it in a brief for a person to scope with you.

What to expect
  • Proposed interface requirements
  • Accessibility review plan
  • Interaction specifications

Proposed specialty

5.4In development

Brand, Design & Growth

Editorial & Publishing

This profile covers Editorial & Publishing. Prepare useful publications with clear editorial standards.

Proposed scope

We haven’t built and tested this specialty yet. You can include it in a brief for a person to scope with you.

What to expect
  • Proposed editorial plan
  • Publication outline
  • Source and review requirements

Proposed specialty