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Specialist profile 6.8
In development

Change Management & Knowledge Operations

Proposed specialty. Plan the human side of adopting new workflows.

Proposed specialty

Proposed scope

What does Change Management & Knowledge Operations cover?

This specialty is in development. Adoption and training design material exists; a dedicated operational capability has not been established.

Proposed deliverables

  • Proposed change-impact assessment
  • Role-based onboarding plan
  • Adoption measurement requirements

Bring these inputs

  • Affected roles
  • Current and future workflows
  • Readiness evidence

What needs human review?

Before changing work or assessing learners, have the responsible manager or educator review the plan, fairness, and affected people’s needs.

Understand the review process →

Related perspectives

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6.1Defined assisted scope

Operations, People & Learning

Operating Model & Process Design

Design workflows with clear responsibilities and checkpoints.

Current scope

Current scope is workflow architecture and execution-control design. Broad organizational restructuring is not established by this mapping.

Possible deliverables
  • Operating workflow specification
  • Responsibility and approval map
  • Failure and handoff requirements

Design & specification

6.2Defined assisted scope

Operations, People & Learning

Program & Project Delivery

Plan technical implementation work, responsibilities and handoffs for human review.

Current scope

Current scope is technical implementation planning and handoffs. It does not authorize code execution, release or changes outside an approved workpack.

Possible deliverables
  • Bounded workpacks
  • Dependency-aware delivery sequence
  • Implementation evidence handoff

Analysis, planning & review

6.3Defined assisted scope

Operations, People & Learning

Procurement & Vendor Management

Assess whether a software integration meets entry requirements.

Current scope

Current scope is technical software admission. Supplier sourcing, purchasing, contract negotiation and commercial vendor management remain outside scope.

Possible deliverables
  • Technical admission review
  • Evidence and control gaps
  • Integration review recommendation

Analysis, planning & review